FAQs Answer 2

We have a 20-day return policy, which means you have 20 days from the date of delivery to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase. 

To start a return, you can contact us at info@okihandcrafted.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

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